Reference

Terms Conditions — What You Accept When You Join

These terms govern your account, deposits through bKash, Nagad and Rocket, game access and withdrawals on 7q777. They apply the moment you register and stay in force while your account is active.

Account registrationPayment rulesWithdrawal processGame accessFair use
7q777 Terms Conditions — What You Accept When You Join
POLICY PRACTICE

How We Handle Accounts, Data and Fair Play

We verify every withdrawal request against the deposit source to prevent fraud. Your login and payment history are stored securely and used only for account operation, compliance and support. You can request a copy of your data or ask us to close your account through the support channels above.

Wallet Verification

Before your first withdrawal, we match the bKash, Nagad or Rocket number against your deposit history and may ask for a screenshot. This step stops unauthorized cashouts and usually clears in under an hour.

Session Security

Your login session stays active for 30 days on the device you used. If you log in from a new phone or browser, we send an OTP to your registered number to confirm it's you.

Data Requests

You can email us to request a full export of your account data — deposits, bets, withdrawals and login history. We send it as a CSV file within 48 hours of verification.

Account Closure

To close your account permanently, contact support with your registered mobile number. We process the request within 24 hours and send any remaining balance to your verified wallet before closure.

CONTACT PATHS

Get Help with Terms or Account Questions

If you need clarification on any term, want to close your account or have a question about withdrawals, our Bangladesh support team is ready. We handle queries in English through live chat, email and WhatsApp during local hours.

Live Chat Open the chat bubble at the bottom right of any page. Our team answers account, deposit and game-access questions in English, usually within a few minutes during peak hours.
Email Support Send detailed questions about terms, verification or disputes to our support address. We aim to reply within 24 hours with the documents or clarification you need.
WhatsApp Line Message us on WhatsApp for mobile-friendly help with wallet verification, withdrawal status or rule questions. Share screenshots if it helps explain the issue faster.

Terms & Conditions Questions Answered

Multiple accounts breach our terms. If we detect duplicates using the same device, wallet or phone number, we may suspend both accounts and forfeit any balances until you verify which one is yours.

No. Every deposit must come from a wallet or bank account in your own name. Using someone else's payment method violates our terms and will block your withdrawal until ownership is proven.

We update terms occasionally to reflect new games, payment methods or legal requirements. Major changes are announced via email and a banner on your account page; continued use after the notice means you accept the update.

Contact support within 48 hours of the event with your bet ID. We review the official result, provider data and game logs, then reply with our decision and reasoning within three business days.

Usually no. We send withdrawals back to the same wallet you used for deposit to prevent money-laundering. If your original wallet is closed, contact support with proof and we can arrange an alternative after verification.

Limits vary by payment method and account history. New accounts typically start with modest daily caps that increase after a few verified transactions. Check the cashier page for your current limits or ask support.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.